Buyer Guarantee
What we guarantee
Every order on yeetickets.com is covered by our Buyer Guarantee. We guarantee that your tickets:
- are valid for entry to the event in your order;
- are in the ticket category you ordered;
- reach you no later than 48 hours before the event starts; for orders placed later, within 4 hours of payment and before the event starts.
If something goes wrong
If your tickets do not arrive on time or are not valid for a reason not caused by you, we provide comparable or better replacement tickets at no extra cost. If a replacement is not possible, you receive a full refund of the amount you paid, including the service fee.
How to claim
Write to support@yeetickets.com as soon as you notice a problem, ideally before the event. If you are refused entry, contact us right away and keep evidence: a photo of the ticket, a photo of the refusal and the gate name.
What is not covered
- problems caused by an incorrect email address or phone number, a ticket transfer not accepted in time, or tickets passed on to someone else;
- refusal of entry because of your conduct, age, ID or prohibited items, or late arrival;
- changes to the line-up, programme or start time.
Cancelled and postponed events are covered by our Refund Policy.
Seller
Seller: TIXBE INC, 7901 4th St N STE 300, St. Petersburg, FL 33702, United States. We are an independent ticket reseller, not the event organiser.